How to View Survey Responses

You've created a survey and you'd like to review the results. Follow the steps below!

1. Create a new audience by navigating to Outreach > Audiences

2. Create a new audience by clicking on the blue + in the top right

3. Select Survey for 'Field > 'Condition' Is Equal To > 'Value' [your survey name]

4. Save the audience in the top right

5. From the Audiences main page, select the blue cloud icon

6. When exporting your survey, you must select the field for each survey question. FirstName, LastName, and Email are selected by default.

To view the names of your survey fields, open the editor under Website > Surveys.

Open your survey, and the field name will be in the top right corner of the component.

In the audience exporter, select the field name of the question you wish to export (you can use CTRL+F in your web browser to quickly search for fields. Field names will have no spaces)

7. Once the desired fields have been selected, click 'Export' in the top right. This will produce a .csv file that can be opened in Excel.

8. In Excel, the first row of the file will be the data Fields. The constituent information will begin in row 2.

If you have any questions or concerns while going through the steps, please feel free to reach out to us at [phone] , via chat option ( M-F 10am ET - 4pm ET) or send us an email at [e-mail] .