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Fireside State About Messages
The Outreach > Messages section of Fireside contains tools you can use to sen...
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Fireside State Creating and Sending Newsletter Messages
Start a New Message Go to Outreach > Messages Click the blue plus button ...
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Fireside State How to Center Text in Your Message
We often get questions about how to change the alignment of one bit of text, ...
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Fireside State HTML
About HTML HTML stands for Hypertext Markup Language, meaning that you mark u...
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Fireside State Newsletter Merge Fields
When you want to personalize a Newsletter to an Audience, you can use Merge F...
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Fireside State Statistics
The email message statistics page (Outreach > Email Statistics) includes real...
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Fireside State Plain Text Messages
The plain text version of your message will be read by constituents checking ...
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Fireside State Improving Email Deliverability - How it Works and What an Office Can Do
If the goal of your office is to maximally connect with constituents, it’s na...
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Fireside State Bounce Report
Bounces used to be just a pile of email addresses in the bounce report. We h...
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Fireside State Email Bounces
Receiving email bounce messages is perfectly normal and is usually not a caus...
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Fireside State Removing Bounced/Invalid Emails from Fireside
Fireside processes email bounces automatically for clients using bounce repor...
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Fireside State Complaint Feedback
The complaints column is the number of times a constituent clicked the “Spam...
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Fireside State Duplicates in Email Transmissions
If you receive duplicate emails, it's most likely because there were two sepa...
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Fireside State Adding Borders Around Images
When putting together a newsletter, you may want to add a border around an im...
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Fireside State Correct Online Version of a Message
If you have sent out a message with a typo and you would like to publish a co...
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Fireside State Opt-in Status for Constituents
What is an opt-in? An opt-in is our way of saying subscriber. If you have 1,0...
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