Making User Accounts Inactive

Only Account Owners have access to this function. If you need access to or assistance with this function please contact an Account Owner.

Making Accounts Inactive

If a staffer member has left the office, it's important (both for organizational reasons and your data security) to make their Fireside user account inactive. 

Account Owners can hover over the person icon in the bottom left hand corner and select "System Settings."

From System Settings > Users you will see a list of all active Fireside accounts in your office

Find the name of the departed staffer and then click on their name.

In the Account Control section, select the checkbox for Inactive. 

 If the user was an Account Owner, you will want to select the "Account Owner" checkbox to remove that 

designation from their profile.

Then click " Update".  

Now the profile has been made inactive. 

Reactivating Accounts 

Accounts can also be reactivated, should a staffer come back to the office. Click on the 3 dots in the top right corner > "Show Inactive Users" .

Click on the name of the user

In the Account Control section, uncheck the checkbox for Inactive. 

Click "Update"

The account will be reactivated and the user will be able to log into Fireside with their House email and most recent password.

If you have any issues when trying to make an account inactive or with reactivating the account, please reach out to us at [e-mail]