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Fireside State Creating and Editing Email Correspondence

Email correspondence templates are used to enable responses to constituents to be . These templates can also be used to create personalized staff response signatures that are convenient for Caseworkers or DC staff who respond to flag and tour requests.

Every staffer that does casework should have at least two different email templates. One that is on letterhead and one that is a plain template with their outlook signature.

To have a new email template created, please reach out in chat or send us an email at help@fireside21.com

You will see two email templates for staffer. For example "Jane Smith Letterhead template" and "Jane Smith Plain Template".

This is what they might look like:

Jane Smith Letterhead template

Jane Smith Plain Template

As you can see, the content is the same, but what they look like is different. This can be a great way to send out different types of correspondence. Reach out via chat or at help@fireside21.com for new email templates to be created for you if you do not already have them.

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