Sandrine Mbita
Activity overview
Latest activity by Sandrine Mbita-
Sandrine Mbita created an article, Quick Edits to the Homepage
Here we’ll talk about some of the common features on the homepage that need occasional edits and can be done pretty quickly and efficiently. Some offices have an alert bar, a statistics bar, and/or...
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Sandrine Mbita created an article, Example Audience: Closed Cases
To reach the audience editor, go to Outreach > Audiences, and click "New Audience. This audience searches for constituents who have closed cases.Field: Casework Criteria Condition: Matches Value: ...
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Sandrine Mbita created an article, Adding Text Field to Survey
Do you want constituent's to provide a response to a survey question? You can add or create a survey based on a text field. click on " Insert Field" > New Select " Text" as the field type, give t...
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Sandrine Mbita created an article, Login Tips
Are you having issues logging into Fireside, after your account has been created? Read through the following tips to help you get logged back in! Are you on the House network? In order to access Fi...
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Sandrine Mbita created an article, Fireside CRM Weekly Report
The Fireside CRM Weekly Report is sent out every Monday to active Fireside users who are opted-in to receive this report. The weekly report provides mailroom information from the last 7 days as we...
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Sandrine Mbita created an article, Delete a Form Letter
Yes, it's possible to delete a form letter, only if it has never been used and isn't assigned to any outbounds. From the Form Letters page , click on the action icon ( three dots) next to the fo...
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Sandrine Mbita created an article, Deleting a Constituent's Profile
Is it possible to delete a constituent's profile? Yes! Only if they don't have any mail or casework in their profile. To delete the profile, make sure that they don't have any activities as shown ...
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Sandrine Mbita created an article, Deleting a Constituent's Profile
Is it possible to delete a constituent's profile? Yes! Only if they don't have any mail or casework in their profile. To delete the profile, make sure that they don't have any activities as shown...
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Sandrine Mbita created an article, Creating a Multi Select Survey
What is Multi Select? It's a response where a constituent can choose multi answers from a list. This survey is one of two formats that can be embedded into a newsletter. Let's get started! Go to...
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Sandrine Mbita created an article, Creating a Single Select Survey
What is Single Select? It's a response where a constituent can only select ONE answer from a list (ex. yes/no, true/false, support/oppose etc.). Single select surveys are one of two formats that ...