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Mailroom Search - FS Guide

 

  • The advanced mailroom search gives you the ability to search for outbound mail using information relevant to the mail item in question and/or the sender.

  • You can search for outbound mail based on its “Inbound Information,” which allows you to search based on things like body text or creation date. The “Outbound Information” section relates to how you processed the outbound, so you can search based on staffer assignment, form letter, status, or tags.

  • This page is helpful when needing to find past sent mail so you can append issue tags retroactively or reprint/resend mail when it was handled incorrectly.

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