Messages - FS Guide

• To create a new newsletter, click on the blue “+” button, select the template you want to use, and click on the “Create” button. 

• The different tabs allow you to customize your message. A majority of your time will be spent adding and editing components under the “Build” tab.

• If you want to embed a survey in your message, you must first create it under Website > Surveys. Only surveys with one single/multi-select question can be embedded into newsletters.

• We strongly recommend testing your newsletter before sending it. 

• Only approved newsletters can be sent. When publishing your newsletter, there are two options: Send Now and Send Later. Once the message begins to send, it cannot be reversed or stopped.