Properties

The “Properties” tab allows you to customize email fields, so you can decide how the message looks when received in a constituent’s inbox.

In addition, you can see who is assigned the message and tag issue and bill codes.

Preview Text

You can edit the preview text, which is the string of text that follows the subject line that people can see when going through all emails in their inbox.

In the example below, “You’re invited…” is the preview text:

From Address and From Name

You can edit the From Address and From Name, which determines the From Name that appears in the recipients Inbox and the inbox/outlook account associated with this email address.

**It is important to make sure that there is an active inbox (that is monitored by the office staff) associated with the from email address in the newsletters.

Emojis

You can even add emojis to these fields to grab the attention of your audience. In fact, you can add emojis anywhere there is a text component or field.

To add an emoji, click on the gray smiley face icon to the right of the text field. Then, search and select your emoji.