Newsletter Editor

Publishing a Message

Within Outreach > Messages, once you have sent your message you can click or ...

About Messages

The Outreach > Messages section of Fireside contains tools you can use to sen...

Newsletter Editor Overview

    The Outreach > Messages section of Fireside contains tools you c...

Newsletter Merge Fields

When you want to personalize a newsletter to an audience, you can use merge f...

Creating and Sending Newsletter Messages

Start a New Message Go to Outreach > Messages Click the blue plus button ...

Starting A New Message

  Start a New Message Go to Outreach > Messages. ...

Component Details

  All Components to use Text Component Image Component Image + Caption C...

Adding and Editing Components

  The content of your message will be created by adding components under the ...

Survey Embedder

In Fireside, you can embed surveys into newsletters as either buttons, links,...

Properties

  The “Properties” tab allows you to customize email fields, so you can decid...

Updating the Subject Line of a Message

  While creating and editing your newsletter, one can change the subject line...

Versions

  Each time you send a test, save, or publish the message, Fireside saves the...

Getting your Message Approved

  Statuses You have an option to set statuses on newsletters. Only messages ...

Sending Tests

  Once you are ready to test your newsletter, click on “Send Test” and add th...

Sending The Message

  After switching the status of the newsletter to “approved,” you can send ou...

Statistics

The email message statistics page (Outreach > Email Statistics) includes real...

Complaint Feedback

The complaints column is the number of times a constituent clicked the “Spam...

Duplicates in Email Transmissions

If you receive duplicate emails, it's most likely because there were two sepa...

Improving Email Deliverability - How it Works and What an Office Can Do

If the goal of a representative’s office is to maximally connect with constit...

Correct Online Version of a Message

If you have sent out a message with a typo and you would like to publish a co...

Activity

    The “Activity” tab keeps track of the actions completed and any notes. U...

Brand

  Instead of memorizing hex codes and your office’s style guidelines, you can...

Opt-in Status for Constituents

What is an opt-in? An opt-in is our way of saying subscriber. If you have 1,0...

Survey Embed Header Mismatch

Surveys with one single select OR one multi-select question can be embedded i...

FAQ Newsletter Questions

 How can I edit my templates?Only Fireside can edits templates. Please let us...