Correct Online Version of a Message

If you have sent out a message with a typo and you would like to publish a corrected version of the email online, follow the instructions below. Please note that the landing page (/news/email) will reflect the date it was re-published and not the date it was originally sent, if the days are different.

1. In the People section of your database, create an audience with just yourself by filtering the audience to only include people with your exact email address. You will be re-sending the edited message to yourself (and any admins on your account).

2. In the newsletter section of Fireside, find your previously sent message in the Sent filter.

3. Un-publish the item by clicking "Unpublish from Email List Page" within the snowman dropdown. 

4. Edit the newly un-published message by clicking on the subject line. 

5. Select the audience you created in step 1 as the recipient audience.

6. Make the text correction in the text editor.

7. Send the message to your new audience (Note: messages sent out by the system will go to the selected audience as well as any admins on your Fireside account).

8. Back in the Messages view, click the snowman button then "Publish to Email List Page"