Users - FS Guide

• The Users page lists all of the users with access to your system. By clicking on a user’s name, you can make them inactive or give them access to a weekly report Fireside produces. Clicking on “edit” next to the user’s name allows you to modify what parts of the system the user can access.

• It is strongly recommended that departing staff be made inactive in Fireside. This prevents future logins with that account, and you will see indications of that staffer’s inactive status elsewhere in the system to flag that they may still have assignments (i.e., My Mail and My Cases).

• Account owners are individuals in the system who have the ability to modify user settings in system settings as well as make new users. Chiefs of Staff must sign off on granting account owner status.

  • Creating User Accounts 

  • Adjusting Account Permissions

  • Recommended Intern Settings

  • Making User Accounts Inactive